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Terms Of Service

Terms of Service

Terms & Conditions

These Terms and Conditions of Service, defined by Red-Hot-Copy.com, only apply to the omission of any terms & conditions set by the Customer. Any modification from these terms shall not be classified as binding and will not create any part of an agreement, unless Red-Hot-Copy.com gives consent.

  1. Working Procedure:
    1. It all starts with you providing us the information (contact us form) for what exactly you would want us to help you with.
    2. We will then quote you our best estimate for the work and send it to you by e-mail.
    3. If you accept our quote, you can fill in the online order form, which we will send to you in the quote email and you can enter the quoted and agreed price to the form, this will indicate your agreement with the quoted service and the price.
    4. Another possible way is for you to sign and return the quotation to Red-Hot-Copy.com before filling in the online order form.
    5. Quotation in general is in the form of an electronic e-mail. In this case, you can reply with “Agreed” to the Red-Hot-Copy.com’s e-mail quote, which is then deemed to be sufficient.
    6. Red-Hot-Copy.com reserves the right to revise the agreed fee if the information supplied is inaccurate or if the requirements change from the original agreed requirements. Any adjustments will be discussed and mutually agreed by the Customer and Red-Hot-Copy.com before the work can continue. Additional time used to complete the project will induce additional charges at a cost of USD 50/hour, with a minimum charge of 1 hour equaling USD 50.
    7. Prior to the work starting, payment should be made as stated in Section 2 or as otherwise agreed with the Customer in advance.
    8. Red-Hot-Copy.com will produce a first draft in the agreed timescale. The revision is then expected from the Customer within 5 (five) business days (considered to be Monday through Friday, 9am – 5pm Eastern Standard Time)
    9. If, upon submission of a draft version of an entire project, the Customer does not respond with any requested changes to that draft version within 5 (five) working days, then Red-Hot-Copy.com will deem the project to be complete and ask the Customer for a full payment immediately.
    10. A longer time period can be agreed, but in any case, if after thirty (30) days following the delivery of the first draft, revisions have not reached the third or final draft, then Red-Hot-Copy.com reserves the right to charge the Customer 75% of the total cost of the job.
    11. If, after sixty (60) days following the delivery of the first draft, revisions have not reached the third or final draft, then Red-Hot-Copy.com reserves the right to charge the Customer 100% of the total cost of the job, less any amount already paid under 2.1.
    12. Red-Hot-Copy.com will write up to three (3) drafts in total within the initial quote.
    13. Subsequent revisions after either a) the third or final draft is delivered; or b) sixty days from the date of the first draft delivery has passed, whichever is the sooner, will be charged to the Customer at a cost of USD 50/hour.
  1. Payment Process:
    1. Any work under USD 1000 will have to be fully paid in advance, before any work can start (Paypal or other agreed method). Before any work over USD 1000 can start, a 50% deposit is required via online payment (Paypal or other agreed method). Once payment is confirmed, a legally binding contract is established between the Customer and Red-Hot-Copy.com.
    2. Final payment of the remaining fee is required upon satisfactory completion.
    3. Payment is required within 72 hours of asking for the final payment via online payment (Paypal or other agreed method).
    4. Red-Hot-Copy.com may exercise the statutory right to claim interest and compensation for debt recovery costs under the Late Payment of Commercial Debts (Interest) Act 1998, if payment is not made according to the agreed terms.
    5. Red-Hot-Copy.com reserves the right to suspend ongoing services and also reserves the right to advise any third parties, to whom this suspension of service may affect, such as the Customer’s designer, PR agency, marketing company, partners or stakeholders.
  2. Forward looking statements:
    1. Red-Hot-Copy.com is constantly maintaining a thorough knowledge of search engine optimization, best practices and new developments, but due to constant search engine algorithm changes, we cannot guarantee any position nor improvement within search engine rankings or any other improvement, since there are a long list of factors that will eventually define websites serp positions, which directly affects the traffic, etc.
  3. SEO link building:
    1. If any link building is part of the agreement, no links will be created on unsuitable or offensive sources.
  4. Customer Confidentiality:
    1. Red-Hot-Copy.com will keep confidential and will not disclose to any third parties or make use of material or information communicated to them.
  5. Mutual Responsibilities:
    1. Both Red-Hot-Copy.com and the Customer acknowledge that the success of the project is the joint responsibility of both parties.
    2. Red-Hot-Copy.com and the Customer recognize that they must both use reasonable endeavor to meet agreed target dates.
    3. The Customer agrees to provide Red-Hot-Copy.com promptly with accurate and complete information concerning its activities, decisions and approvals relevant to the project.
  6. Copyright and Ownership:
    1. Red-Hot-Copy.com will retain full copyright to all work undertaken until full and final payment has been received from the Customer. Upon full and final payment, all copyrights are transferred to the Customer. Until final payment has been made, the customer is not entitled to distribute or publish (virtually or in print) any and all materials (documents, texts, web content, etc.) supplied by Red-Hot-Copy.com.
    2. Red-Hot-Copy.com reserves the right to use all work carried out for portfolio or testimonial purposes, unless agreed otherwise before starting the work.
    3. The copyright for all sample copy displayed on this site is held by Red-Hot-Copy.com, and is for your information only. You may not copy or adapt any of the content displayed, in whole or in part, for any use whatsoever.
  7. Indemnity:
    1. While Red-Hot-Copy.com takes all reasonable care in the performance of this Agreement, it shall not be liable for any loss or damage suffered by the Customer or by any third party, arising from use or reproduction of any words or phrases created.
    2. The Customer agrees to indemnify Red-Hot-Copy.com in respect of any claims or damages or any costs arising in any manner from the reproduction without proper reproduction rights of any words and/or phrases supplied to the Customer by Red-Hot-Copy.com.
    3. It is the Customer who must ensure that all necessary rights and/or consents which may be required for reproduction are obtained and it is acknowledged that Red-Hot-Copy.com gives no warranty or undertaking that any such rights and/or consents have, or will be obtained, whether in relation to the use of names, people, trademarks, registered or copyright words and/or phrases. In the event that the words and/or phrases are issued or reproduced by, or with the authority of, the Customer, then the Customer shall indemnify Red-Hot-Copy.com against any loss or damage, proceedings or costs where such rights, releases or consents have not been obtained.
  8. Applicable Law:
    1. These Terms and Conditions of Service will be governed by and construed in accordance with the laws of United Stated, and will be subject to the exclusive jurisdiction of the United States Courts.
  9. Force Majeure
    1. Neither Red-Hot-Copy.com nor the Customer will be liable for any delay in performing or failure to perform their obligations if such failure or delay is as a result of causes outside the reasonable control of the responsible party.

About Us

Are you serious about your online presence? Want to be the authority in your industry? Working with us will take and keep you "up there"

Address

1230 Peachtree Street NE, Suite #1910
Atlanta, Georgia 30309, USA

Our Guarantee

We want You to be amazed because we take pride of our services and our goal is to provide You with a consistently superior experience.
We guarantee to respect our customers as without you, we would not exist.
We commit to keep the agreed schedules and provide you with the best in-class in every way.